Universal Refinish understands that remodeling involves a team effort to ensure that the project is efficient and cost effective. Prior to each project, we meet with our clients, including owners, managers, maintenance personnel, and maids to coordinate an efficient project flow from start to finish.
Our work is superior to others in the industry because we only use the highest quality materials available. Furthermore, refinishing surfaces involve skills and craftsmanship; therefore, our technicians are carefully selected and trained so that every surface we refinish leaves a lasting impression.
The Initial Call
When you contact Universal Refinish, we will inquire about the goals you have in mind for your project and discuss the feasibility of those goals in conjunction with your budget and your short and long term plans. We want to make sure we provide you with the best service and advice for your circumstances. Our objective will be to turn your thoughts and dreams into reality.
On-Site Complimentary Consultation
The initial phone call is followed by an on-site consultation where we come out to meet with you in person and take a closer look at your existing conditions. At this point, we will discuss, in more detail the end result that you are looking for. We will also make sure you fully understand the refinish process.
With the last details finished, we will sign an agreement. At this meeting, we will review the project scope, designs and finish selections and answer any questions you may have. We will establish a payment schedule and describe the anticipated project lifecycle so that you’ll know up front what to expect of us. We will advise you as to how and when you may be impacted during the refinishing process. Our goal will be to minimize any imposition on you.
The project begins with a review of the contract documentation. We will present you with a copy of your agreement along with any additional project information. Upon completion, we will have a final walk-through with you to identify any areas that may need “fine tuning” and leave you to enjoy your home.
If our firm can be of service to you, feel free to contact us at (770) 630-5132 in Atlanta or (763) 390-5160 in the Twin Cities area. Or simply complete the form to the right for a FREE No-Obligation Consultation.
1635 Lakes Pkwy, Suite D
Lawrenceville, GA. 30043
Twin Cities Office:
7038 Brooklyn Blvd
Brooklyn Center, MN 55429